Tag

Dunkin Donuts

Twitter: Why We Care What you Had for Breakfast

By Communications

cerealI can’t tell you how many times this example has been thrown my way, as a challenge to the relevancy and purpose of Twitter.

“I don’t care what you had for breakfast!”

“Why would I care what someone had for breakfast!”

Why breakfast? I wonder.

Of course the people tossing out the Most Important Meal of the Day with the bathwater haven’t experienced Twitter and so, I struggle to find the most polite way to tell them they have no idea what they’re talking about.

Of course Twitter users are tweeting about more than their bagels and schmear or their $5 lattes. But let’s say, for fun, that for a day, everyone on Twitter tweeted their breakfast. Now that would be VERY interesting to those people over at Dunkin Donuts. And to the mom and pop coffee shops in your town. And to Eggo and to the billion dollar breakfast cereal industry. If all those breakfast-interested parties were also on Twitter they could ENGAGE with those Twitter users and ask them why they prefer, say, Bodo’s to Panera, or Mudhouse to Starbucks.

But you don’t really care about what your customers are thinking, saying and doing, huh?

On a personal connection level, say I’m tweeting my breakfast from a local coffee shop and learn that someone I know via Twitter only is there, or on her way there and at last! We will meet! And a friendship that had heretofore only been online, is now in real life and that is why we care what you’re having for breakfast.