Negotiation expert Hal Movius published a book, Resolve: Negotiating Life's Conflicts with Greater Confidence  and has immediately gained nationwide attention. Hal's…
know you're thinking you know what I'm going to say . . . that I'm going to say, "Just. Don't."…
Guest post by Robyn Jackson, the owner of The Civility School, providing training and education for professionals interested in polishing…
I've had one non-compete agreement in my career -- at the first PR firm I joined in the mid-1990s. I…
A week ago, we attended Rooting Out Injustice, the signature fall event put on by Legal Aid Justice Center and…
So much of what we do in public relations and communications is about developing relationships. Whether there's a need to…
Social media is pretty useful when it comes to getting the word out about your business. Too often, businesses try…
There's really nothing that can prepare you for that moment when you pick up your phone and/or log in to…
In January of 2011, after 14 years of working for other firms, I opened my own. I was nervous but…
I'm in the middle of a run of pretty bad customer service experiences. I've bought two laptops, one…