Measuring Success: What’s a Bounce Rate and Does it Matter?

By January 19, 2012Communications, Social Media

If you’re a casual Google Analytics user, you may have noticed a mysterious statistic in your reports; the bounce rate. A lot of unmaintained, unintentional online management of your reputation can result in high bounce rates, in the neighborhood of 40-60% or (gulp!) higher.

Is that bad?

YES!

A high bounce rate means that a visitor came to your site, didn’t find what they were seeking and immediately “bounced” away. From the good people of Google:

Bounce rate is the percentage of single-page visits or visits in which the person left your site from the entrance (landing) page. Use this metric to measure visit quality – a high bounce rate generally indicates that site entrance pages aren’t relevant to your visitors.”

If you have a new site, or a blog on which you have not yet published enough relevant content, your bounce rate might be high. It is worth taking a look at the percentage regularly and working on reducing it over time.

I’m pretty happy that I’ve gotten my bounce rate down under 6% and suspect that’s about as good as it’s going to get. 

4 Comments

  • NickGilham says:

    Marijean, great post about bounce rate and congratulations on getting yours so low.

    It’s so funny that you chose this topic today because I sat down and started writing a post about bounce rate yesterday, although from a different perspective. I guess it is on many people’s minds lately.

  • Marijean says:

    @NickGilham Great minds – right? 🙂 It seems like a stat we rarely discuss but it comes up now and again from clients who don’t really understand what that number represents.

  • Marijean says:

    @NickGilham Great minds – right? 🙂 It seems like a stat we rarely discuss but it comes up now and again from clients who don’t really understand what that number represents.

  • Marijean says:

    @NickGilham Great minds – right? 🙂 It seems like a stat we rarely discuss but it comes up now and again from clients who don’t really understand what that number represents.