Categories: Social Media

WTF Happened to my Klout Score?

Lately, the Twitterverse has been FREAKING OUT over dropping Klout scores. It IS kind of a rude shock to check in on Klout and suddenly discover your score has dropped 50 points or so. What’s even more confusing to some is the sudden jump in scores (not that they’re complaining), but WTF does this all mean?

Klout has been up front about the changes, publishing a blog post about re-configuring scores for “a more accurate, transparent score,”. Klout CEO Joe Fernandez shared the thinking behind the changed algorithm in a post the previous week.

A majority of users will see their Scores stay the same or go up but some users will see a drop. Some of our Scores here at the Klout HQ will drop (including mine) — our goal is accuracy above all else. We believe our users will be pleased with the improvements we’ve made.

This is a project that’s been under development for over three months, and, in many ways, over the three years since Klout started. We appreciate your trust and support and we can’t wait to hear what you think. We will let you know when this new model goes live next week and will continue to work to provide the deepest and most accurate insights into your influence possible.

I think the changes and the reasoning behind the are sound and that ultimately the score changes will even out and settle, providing a more accurate measure of influence for its users. The algorithm (in case this is all Greek to you) measures:

  • how many people you influence,
  • how much you influence them and
  • how influential they are.
    What do you think of Klout?

 

Marijean

Marijean Oldham (Jaggers), a social media specialist and public relations professional, is president and CEO of Jaggers Communications LLC, a strategic communications firm based in Charlottesville, Va.

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