I grant a lot of informational interviews. I have had interns as part of my team for most of my…
So much of what we do in public relations and communications is about developing relationships. Whether there's a need to…
Social media is pretty useful when it comes to getting the word out about your business. Too often, businesses try…
PR sometimes has a negative reputation. The impression PR is often that PR comes into play in a crisis, that…
A friend of mine has a saying, "The ex-wife is never completely wrong." This is true, I've found, when it…
There's really nothing that can prepare you for that moment when you pick up your phone and/or log in to…
It's not hard to see how this happened: Virginia goat cheese producer Caromont Farm advertised on its Facebook page a…
In January of 2011, after 14 years of working for other firms, I opened my own. I was nervous but…
My firm manages websites for a number of clients and for some, we set up the client's very first website,…
I'm in the middle of a run of pretty bad customer service experiences. I've bought two laptops, one…