Crisis Communications

Social Media in a Crisis: How to Help the Search for Hannah Graham

The city of Charlottesville, the surrounding counties, and the University of Virginia community have been dealing with a crisis for…

10 years ago

The 5 Actions Paula Deen Should Take Right Now

I haven't been a fan of Paula Deen for a long time. When she came out of the closet about…

12 years ago

WTF? Friday: How NOT to React to a Crisis

I enlisted the help of my friend Alex Gulotta executive directorof Legal Aid Justice Center to demonstrate exactly how an organization…

12 years ago

Transparency and the Crisis Communications Client: Five Questions to Inform Decisions

As I've said before, I love crisis communications. There's something about the challenge of taking a bad situation and getting…

12 years ago

Four Rules for Communicating in a Crisis: Handling the Aftermath of the Newtown, CT Shooting

Schools and news organizations are struggling to manage communications following the tragic school shooting late last week in Newtown, Conn. We're…

12 years ago

How Movie Theaters Can Use Social Media Better

I'm one of many people in my community beyond thrilled to have a brand-new theater. After years of needing an…

12 years ago

Communicating in a Crisis: Chris Dumler’s Challenge

Albemarle County Supervisor Chris Dumler was arrested on felony sex charges last week and now, local news organizations can hardly…

12 years ago

What Stonewall Jackson Area Council of the Boy Scouts of America Should Do Now

Yesterday, Rusty published a post about the Boy Scouts of America's use of Facebook and a particular interaction that occurred…

12 years ago

Jaggers Communications on CBS-19: More about the Reinstatement of UVA President Teresa Sullivan

Did you catch Rusty Speidel on CBS-19? So much of the ousting and reinstatement of UVa President Teresa Sullivan has…

12 years ago

Truffles, and Social Media in Education, on the Air with Coy Barefoot

Coy Barefoot asked me what my last, best meal was. I had to tell him all about the amazing dish…

12 years ago