Category

Public Relations

The Genius of Invisible Children’s Kony 2012 Campaign

By Public Relations, Social Media

Unless you were living under a rock last week you have seen the video or at least heard about the celebrity support of Kony 2012. Invisible Children (IC) is the name of the organization responsible for this film. By all accounts, IC hit a home run its campaign and social media strategy. The film which enjoyed 71 million views within 5 days on YouTube could have sat collecting dust for months without a solid campaign in place.

The co-founder, Jason Russell has been all over TV, radio, web and the social networks explaining their organization’s mission. IC wants to make Joseph Kony, leader of the Lord’s Resistance Army (LRA), famous with the goal being that in fame comes awareness and ultimately, arrest.

Much has been said about the questionable expenditures of Invisible Children, their oversimplified explanation of the situation, and the colonial idea of Westerners swooping in to “save” Africa when the Ugandan military is already in pursuit of Kony, and Obama’s deployment of a mere 100 military advisors back in October. Nonetheless, we all know who Joseph Kony is now. He is, in effect, famous.

But how did this happen? How did this campaign explode as it did when thousands of organizations are marketing themselves every day with little fanfare. They’re on Facebook and Twitter. They have blogs and maybe even events as well as news releases and traditional advertising.

IC’s genius is in their strategy. This campaign was designed with laser focus, crystal clear goals and an adaptive plan to make it happen. Their plan was outlined in the video.

The number one goal was to make Kony famous.

They had two target audiences to mobilize: the young and the powerful. This young (25 and under) audience could be reached through “culturemakers” rappers, actors, personalities, etc. The powerful were Congressional members. They chose “policy makers” former presidents, senators, etc who could be influential to this group. The idea was to reach out to the influential groups and ask them to speak to the target audiences on behalf of IC through retweets, sharing of posts on multiple social media sites and publicly displaying support.

The message was simple, compelling and always accompanied by the opportunity to donate and connect and share via Facebook, Twitter or email.

Of course, all of this did not occur in a vacuum. There were interviews, events, articles, unending hype to drive more traffic to the site. And lest we forget that all this has occurred, “Cover the Night” on April 20th should remind us with a worldwide call to paper our cities with Kony 2012 posters and paraphernalia. Is it at least a coincidence that 4/20 was chosen as the date? No, their pot smoking target will be celebrating anyway. Go ahead and piggyback on the holiday. And yes, UVA, I see you’re onboard. Cheers!

Whether or not you buy into this brand of activism, there is a lesson to be learned here. It’s hard to argue with what these tactics have achieved. If you find your organization achieving less than stellar response to your online campaign, ask yourselves a few questions. Is your message clear and compelling? Have you created a solid strategy with tangible goals? How well do you know your primary, secondary and tertiary target audiences? If this raises more questions than answers, I know a great PR firm that can help.

Jaggers Communications Adds Director of Client Services, Rusty Speidel

By Communications, Jaggers Communications News, Public Relations

Last year the most popular post on this blog was, sadly, not written by me. My good friend Rusty Speidel wrote it. So when it became apparent that it was time to expand the Jaggers Communications team, I didn’t have far to look; the right person for the job was right here all along.

He is the Felix to my Oscar; the Ernie to my Bert. I’m so happy to have him as part of the team!

Rusty brings a wealth of experience in brand positioning and management and a specialization in bringing products to market. A long-time digital communications expert, Rusty’s experience has focused on designing or improving user experiences and business processes that drive revenue, increase brand affinity and attract users.

Rusty’s background includes the creation of Rowdy.com, the social network for NASCAR fans. As the vice president of social media for Rowdy, Rusty grew the network to more than 1.5 million views per month and launched the award winning #1 ranked iTunes podcast, which has more than 60,000 downloads per month.

As part of the team at Jaggers Communications, Rusty will be involved in client plan development, brand positioning, project management and client services, content creation and strategic communications planning and execution. His capabilities, interests in technology and the environment, and thought leadership in community development and go-to-market strategy enhance the firm’s product offerings and complement Jaggers Communications’ client service.

Chipotle Commercial and Reputation Management

By Communications, Public Relations, Social Media

My friend Nick Sargent wrote about the Chipotle commercial that debuted during the Grammy awards.  The commercial is causing a lot of buzz among those interested in agribusiness, the local food movement and Chipotle fans in general.

It was appropriate to bring up and share during a discussion with a client whose work is at the center of the local and natural foods movement yesterday. We watched it together and shared some reactions. Someone commented, “Isn’t Chipotle owned by McDonald’s?”

McDonald’s, often villified (see Supersize Me) and taking it on the chin often, as the symbol of the entire fast food industry WAS in fact, the majority owner of Chipotle from 1998 to 2006 but it is no longer. 

Since, clearly people still associate the two (oughta work on that aspect of your reputation management, Chipotle), McDonald’s wisely chose this opportunity to release the news that they are phasing out “tiny cages for pigs,” the very image the television ad offers up.

 What do you think of the campaign?

 

 

 

Why I Love to Teach: Reason Number 4,365

By Public Relations

Forgive me, I’m all verklempt. I just received the following Facebook message from a student I taught in St. Louis more than seven years ago:

Got a job interview with _______________ hospital this Wednesday; second interview. It is for a Sr. PR Specialist position. Anyway, wanted to tell you because I had to draw on everything you once taught me at college in my phone interview. So thanks!

Heart; melted.

The student was one of those great students a teacher never forgets; I’ve stayed in touch with a handful of them, and this one has always stood out. His note reminded me how much I loved teaching at the college level. I taught a course in public relations to communications majors at Fontbonne University in St. Louis, Mo. I don’t teach college courses any more (although, may return to it one day). But every day I teach; here, on the blog, in client meetings, with colleagues I mentor and in workshops I deliver on behalf of organizations or under my own company umbrella.

I think a really strong education in communications and yes, even public relations is useful for every person in business for themselves. I will continue to teach in and out of classrooms, as long as I’m able — and hopefully now and again, someone will pop by to remind me why I love it so much.

Thanks “Nano,” you made this ol’ PR teacher’s night.

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8 News Values: How to Tackle Media Relations and Keep Your Credibility

By Media, Public Relations

The media (and the world at large) would like your help. Understanding the difference between what’s news and what’s not is super important. As users of smartphones, blogs and YouTubes we are ALL the media. As consumers of news, we, through consumption, sharing and engaging, determine what’s interesting to the masses.

Ah, such responsibility!

As a business person, marketer or communications lead for a nonprofit it is critically important to fully “get” the eight news values, and to understand that your “news” must fit into one of these buckets and you must have a pretty clear understanding of how to articulate that fit. If you can’t, and keep wondering why the media “never” covers what you pitch, you might take some time to seriously consider whether what you’re sharing is really even news at all.

I’ve been using the following list to help pitch news, create client editorial calendars, teach public relations students, mentor people in my industry and keep my own public relations on message for many years. As a special bonus, I’m offering you the workshop handout, Is it News? from Jaggers Communications to download, print, post above your desk and on your refrigerator, at the end of this post.

8 News Values You Can Use

1. Proximity — is location a factor? What’s happening right in the client’s back yard?

2. Prominence — has someone famous aligned themselves with the company?

3. Significance — is this the first of its kind anywhere in the world? The biggest?

4. Timeliness — is there something happening “today only” or for a limited time?

5. Human interest — is there a story to be told about the owner of the company, its employees or its customers? There’s potential for a whole series of stories here.

6. Unusualness — what makes this story or this client really different from its competition? What is happening that rarely happens anywhere?

7. Conflict — this is not always the direction you want your news to take, but if your client has come into conflict with a customer, local authorities or a competing entity, the story may become that news rather than the news you want to share.

8. Currency (newness) — the value in news that is new lasts about two seconds in today’s speed-driven communications. It’s tricky to get in front of a story and share something that’s new, and it won’t be news unless you’re the very first to break it.

Now . . . go forth and be newsworthy!

Get the handout — Is it News? From Jaggers Communications

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