Communicating 9/11: How We Talk and Write About it Does Make A Difference

In 2007, I shared my very personal 9/11 story. That was also the year I was devastated to learn our daughter didn’t — wouldn’t believe that the events of that date actually happened.  She didn’t remember — was just young enough then, that her absorption of it was at a minimum. In 2008 we took her to the site, to ground zero and finally, it really sunk in.

9/11 was real.

As we approach the 10th anniversary of the acts of terrorism, the Associated Press has provided us with guidelines to use when referring to, speaking about or publishing about 9/11.

  • Flight 93: Acceptable in first reference for United Airlines Flight 93, which crashed near Shanksville, Pa. Include airline name and context of crash in subsequent references. Flight 93 memorial is acceptable in all references for the Flight 93 National Memorial at the crash site.
  • ground zero: Acceptable term for the World Trade Center site.
  • The Sept. 11 attacks killed nearly 3,000 people: 2,753 in New York. Includes three later deaths from respiratory disease that have since been linked to illnesses caused by the towers’ collapse. 40 in Pennsylvania. 184 at the Pentagon. Total: 2,977 as of July 25, 2011. 2,983 names will be listed on the Sept. 11 memorial, including six who died in the 1993 World Trade Center truck bombing.

It’s important to remember, to be consistent in our storytelling and shared memories, to preserve and maintain the language with which we speak about the tragedies of that day, so generations later, history will not be rewritten.

 

 

 

 

 

 

 

Marijean

Marijean Oldham (Jaggers), a social media specialist and public relations professional, is president and CEO of Jaggers Communications LLC, a strategic communications firm based in Charlottesville, Va.

Recent Posts

The Value of a Fresh Pair of Eyes

A client told us a horror story from her previous job. The team was preparing…

2 years ago

Marketers: Be Mindful of Mother’s Day

There's an opportunity to earn respect and brand recognition through offering NOT to contact customers…

2 years ago

2021 in Review: From a Beer Brewed to Pair with Duke’s Mayo to Leadership Changes

As we begin the eleventh year of business for Jaggers Communications, I can't help but…

3 years ago

When Should Your Organization Conduct a Marketing Audit?

There are a few key stages in which a marketing audit can best benefit your…

3 years ago

In Crisis Communications, Transparency is Key

The worst messages in a crisis are those that are vague, provide incomplete information, and…

4 years ago

It’s Time to Adopt Gender Neutral Language in Business

On January 6, 2021, the U.S. House of Representatives voted to adopt gender-neutral language in…

4 years ago