Tag

social networking for business

LinkedIn: When to Ignore a Request to Connect

By Communications

My friend John posed this question via Twitter, “Say you don’t know someone and they send you a LinkedIn invite. I usually summarily reject. Are there cases where I shouldn’t?”

It’s a good question, and I know that people have differing opinions on this one. There are two schools of thought, as in most things, one is “white hat” the other a more “black hat” or not-so-ethical approach. I am steadfastly white hat; that’s what you get from someone with a background in professional communications, public relations and reputation management.

That being said, I believe in preserving the sanctity of what LinkedIn has set out to do; create business networks of people who actually know one another. I will extend this to fairly loose connections and relationships — I don’t have to know you in person or have worked directly with you to connect with you on LinkedIn. I do, however, need to have context that indicates our commonality — where we met, a common group or community to which we belong. I speak to large audiences frequently and sometimes am invited to connect to someone who I met during that speaking engagement. I often accept these, if I’m given that context and made a personal connection with that person at that event.

This leads to how we send those invitations to connect with others. Several years ago I received an invitation to connect that was so well-written, I have cleaned it up, generalized it, and used it as a best practice example ever since. A good invitation to connect looks something like this:

As you may know, I resigned my position as [TITLE & COMPANY]. It was a rich experience and I value the privilege of access to a very high level of thought leadership during my years there.

Recently, I have begun to work with the [COMPANY] to [DETAILS OF JOB AND INDUSTRY] We are [MORE DETAILS OF THE WORK BEING DONE, RELATIONSHIPS BEING BUILT].

As I value our relationship and appreciate the depth of experience you bring to your profession, please join my network so we can stay in touch on this and more.

Warm regards,

It’s helpful, when you reach out to someone to connect, to give them context — the when and where of your meeting or interaction. Some of us meet and work with many people and our memories are not as clear as we’d like. I may have simply forgotten your name, and if your note says only “I’d like to add you to my network on LinkedIn” that doesn’t do anything to differentiate you from the guy who is just trying to build his numbers.

That brings me back to the concept of the black hat social networker — occasionally you will get invitations from people who are so far outside your network you can’t even figure out why the invitation has arrived. There are people simply playing a numbers game; don’t be tempted to join this tribe or contribute to it by accepting. It devalues the network and the strength of the relationships in it.

What do you think? When do you ignore a request to connect on LinkedIn?

How to Seduce Others into Social Media

By Social Media

I’ve been thinking a lot about how we’ve been successful at moving the social media needle in business.

It’s what Jay Baer and Amber Naslund call The Now Revolution, that tipping point at which business realized that this social phenomenon that has over taken the Internet is not going away; that it affects business, for good or for bad and ignoring it is a not only a bad business practice, but can cause your business to fail.

While I’m trying to figure out how to afford to buy a copy of Jay and Amber’s brilliant book for all my clients, I asked my readers to share some of the ways they’ve been able to create excitement around social strategy. Some of the best answers are here:

20% of New Patient Base Comes from Social Media

I’ve shared with my colleagues that as a working mom with a little one, launching a biz in a down economy in a new location…all I could manage WAS growing my biz through social media and connecting online.

I’ve had at least 20% of my new patient base come in as referrals from social media, not to mention thousands of dollars of free media exposure on the news, magazines (including a national publication), newspapers, and numerous websites….all from consistently and sincerely getting engaged in social media.

It’s cost me time and sweat equity, but the pay-off has been tremendous. Seriously…who can’t afford to get involved today? — Dr. Dolly Garnecki, Spinal Health and Wellness, http://www.scoliosisdoc.com/

Show, Don’t Tell

When we had our first meeting to discuss the fact that we really needed to be engaging with our customers via social media I really didn’t need to actually SAY much at all. I just pulled up the very active Facebook pages of our top competitors in each of our geographic areas… they were there, they were active, and it was CLEAR they were talking to OUR customers! Point made!  – Andrea Heapes, High Peak Sportswear, http://www.hipeak.com/

Networking on Steriods

In 18 months on Twitter and Facebook I’ve met, connected with, and become friends with far more people here, than I had in the previous 10 years living here without it. Social media is networking on steroids. Trying to go without it is like leading a sedentary life and expecting to remain fit. — Steve Gaines, Monticello Media http://twitter.com/SteveGaines62

These are great stories to share with clients, businesses and organizations still dragging their feet into “now.”

If your business is already engaged in social media, what was the tipping point that made you begin?

Social Media Assignment #5: Find Your Tweeps

By Communications

I let you have a few days off; call them virtual snow days. Now, back to work!

If you’re not on Twitter, go set up an account at www.twitter.com We’ll wait.

If you’ve ignored that last line, still don’t have a Twitter account and yet are still reading this post (tough room), here’s the deal — you want a Twitter account in the name of your choosing yesterday. If you don’t grab your name, or the name you want it will be gone (if it is not already). So even if you’re not quite ready to tweet, grab your name (and make sure you tweet a little or you will lose it.)

/digression.

You have a Twitter account and you’re following a few people; some are friends or bloggers you follow, others found you and you’re simply following them back.

Today’s Social Media Assignment: Find People to Follow on Twitter

Go to http://www.tweepz.com

Conduct a search using query tools, for example:

name: “Marijean Jaggers”

or

loc: Charlottesville, Va.

Use keywords to help you find the people you seek. Realize that, as usual, search is only as good as the information to find, so if people haven’t completed their biographical information, they may be more difficult to find. THIS IS A NUDGE TO GO COMPLETE YOUR BIOGRAPHICAL INFORMATION.

Ahem. Subtlety is not my strong suit.

Let’s see who we can follow, shall we?

For fun, I did a search for people with “business” in their bio, entering: bio: business.

Naturally the return was a huge number of users; more than 25,000. The next step when something like this happens is to refine your search by excluding extracted entities. Because I speak English, I start by excluding other languages, then I’ll move to excluding users who don’t follow anyone and so on down the line until I’ve created a more specifically generated list of people I want to follow.

You may be doing this exercise for yourself or for a client — if you’re generating this information for monitoring purposes, you can create an RSS feed to follow the search.

I hope this helps you develop new relationships via Twitter and you find it as beneficial as I have.

Media Alert: Jaggers Communications Offers Blogging Best Practices Workshop

By Jaggers Communications News

*MEDIA ALERT*

For more information, contact:

Marijean Jaggers
434.973.0645
mjaggers@jaggerscommunications.com

FOR IMMEDIATE RELEASE

Jaggers Communications Offers Blogging Best Practices Workshop

WHAT: A workshop for bloggers, those interested in blogging and those responsible for creating online content as part of their jobs. Participants will be led through exercises to improve blog posts, headlines and searchable content.  This workshop shares blogging best practices from seasoned blogging professionals applied to all levels of social media expertise.

WHEN: Thursday, February 24, 2011, 9:00a.m. to 11:00a.m. Fee: $60/participant.

Register online:  http://jaggersblogging.eventbrite.com

WHERE: OpenSpace in The Conference Studio, 455 Second Street SE, Suite 100,Charlottesville, VA 22902, phone: 434.566.0880, http://getopenspace.com/

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About Jaggers Communications

Jaggers Communications is a strategic communications firm that provides organizations in the health care, education, manufacturing, travel and tourism industries with social media consulting, public relations support and reputation management strategy. The firm was founded in 2011 to serve businesses and nonprofits with a need for cost-effective, strategic communications with effective reach. www.jaggerscommunications.com