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Communications

The Business Implications of Diabetes: One in 10 Afflicted by 2030.

By Communications

The International Diabetes Federation is reporting that people living with diabetes will number 552 million by 2030 unless urgent action is taken.  The kind of diabetes referenced is Type 2, commonly caused by obesity and resulting in symptoms such as kidney failure, heart disease and failing eyesight. (Personal note: I have had dozens of family members with Type 2 diabetes and have supported the American Diabetes Association for many years.)

Diabetes is an expensive disease; pharmaceutical companies provide medications, insulin and products to help patients monitor and track their blood sugar levels. The problem is, that patients with diabetes often go undiagnosed or reject the diagnosis because the lifestyle changes and diet required to manage diabetes or avoid it are not easy, and often people diagnosed later in life aren’t interested in making major life changes. This inevitably leads to serious complications; strokes, heart attacks, poor circulation sometimes resulting in amputations, kidney failure and eye disease. In other words, more, longer-term health problems that are costly to the patient and the health care system.

I’ve been involved with organizations trying to spread the word about ways to manage your life with diabetes. We’ve done outreach to at-risk communities, worked with medical professionals to provide motivating language to patients, delivered help and education to patients to help them better understand the risks of the disease and how important managing diet and getting exercise is before and after diagnosis. It’s often an uphill battle — not unlike encouraging smokers to throw away their cigarettes.

Since, as a nation, we’re focusing on the business of health care and how it affects our economy, our citizens and our quality of life, the confluence of this report and the Supreme Court review of the Obama administrations health care bill  is interesting. Since dramatic change is unlikely to occur quickly enough to change the prediction of the increase in diabetes patients, our health care initiatives would do well to plan for one in 10 Americans to be facing serious health issues in a mere 20 years. That’s frightening from a financial and a cultural perspective.

How can we effectively communicate to Americans the need to maintain a healthy diet, exercise and avoid this disease? For some, scare tactics work, whether it’s the financial cost of the disease or the toll its symptoms take on the patient. The frustrating part of the diabetes diagnosis is this: it’s entirely preventable. The trouble is, each person has to make up his or her mind to care, and to change behaviors. It’s not easy, but in the end, it saves us all money and keeps our loved ones around and enjoying life much longer.

The Launching of a New Brand Identity: Six Concepts to Consider

By Communications, Jaggers Communications News, Public Relations

For a couple of years and a number of client projects, I’ve collaborated with Watermark Design to bring design excellence and solid web development to my clients. That was why, when it came time for me to focus on the creation of my own firm’s brand identity, there was no where else I’d rather turn.

I’ve worked with so many brands to help them with new design or redesign; working on this inward-facing project was a different experience! While, as an entrepreneur, I enjoy having the opportunity to make decisions on my own, it was great to have people to whom I could turn with great style, a good eye and opinions I deeply trust.

Wes and Darcey at Watermark have a great process and it was exciting to sit through it as the customer instead of a partner or collaborator. The logo that resulted from our conversations is exactly what I’d hoped to have. Some of the considerations Watermark asked me to ponder included:

  1. The gender of the identity. I was pretty adamant that I didn’t want the logo to be too feminine. It needed to be neutral in color and in style.
  2. The personality. I didn’t want a logo that was too serious or corporate and yet, since the clients I wish to attract are both of these, it needed to convey a larger-firm feel. I also want the brand identity to continue to fit my growing business. I think this meets both of those needs.
  3. The message. When I told Wes that the name of my blog is “Change the Conversation” I could see the wheels in his head begin spinning out of control. The interlocking J and C portrayed as speech bubbles conveys both communications and a conversation and I LOVE the look of them.
  4. The style. With the platforms I use frequently a mark as well as a stylized version of the company name is what I was looking for. I want to be able to use the mark (the JC speech bubbles) independently and to have the brand identified by the mark, even when it appears without the name.
  5. The font. Upon seeing the logo, someone said, “I like the hugging Gs.” Something about the font in the name appealed to me right away — I like to think it is a nod to relationships and how we’re all, somehow, entertwined.
  6. The colors! Oh, this was the hard part, for sure, and the time when I had to pull in my cadre of friends in marketing and design to solicit their opinions. I wavered, I waffled, but I’m very pleased with where I landed. Green was almost a sure thing as one of the elements, as my interest in science, green business and energy and the work I continue to do in these areas is a focus. The blue is a beautiful accompaniment; the two work so well together and I think, offer just the overall look I desired for my business.

I’d love to know what you think of the new look!

Top 3 Questions asked at Social Media Speaking Gigs

By Communications, Social Media

I’ve been doing a lot of speaking about social media for the last several years but have done a number of larger presentations focused on specific industries in recent months. It’s interesting for me to consider the challenges of attracting specific and different audiences and building communities of and for different kinds of people.

No matter the audience, the same three questions come up:

  1. How do you do it all?
  2. What should we do first?
  3. How do we get more fans?
The answers:
  1. I don’t do everything; I focus my efforts on a few things, namely, blogging, LinkedIn, Facebook and Twitter and on producing quality content for speaking engagements and business building outreach in my community. I delegate when I can and I say no when I’m overburdened. I’ve limited my volunteer efforts significantly and rely on technology to help me manage my time for the rest. 
  2. First, you should make sure your infrastructure is sound, and by that I mean you have a quality website that works and provides you the ability to publish content (i.e. a blog). Once this is accomplished, then sharing across social platforms is the next, natural step. 
  3. How many fans do you really need? Concentrate on developing real relationships and providing valuable content and real, engaged, loyal fans will find and support you. 
If you have a group that would be interested in a fun, informative social media learning session, let me know.

Sharing Your Personal Story in Your Professional Life

By Communications

My college graduation, with my husband and son.

At an event for a nonprofit I support the other night, I found myself sharing the personal story of my modest beginnings to a couple of acquaintances. I stopped, surprised at the level of information I was sharing and apologized for “vomiting my life story” all over them. (Thanks, Elizabeth and Eric for humoring me.) They protested and said it was interesting (so polite, those two!) but it got me to thinking. . .

Later in the program, up on a big screen, the donors to the nonprofit were featured. At all the nonprofit events I attend, there’s always recognition for contributors and I am always curious about the story behind why those individuals give. I want to know a) where their money came from, especially if it’s the kind of wealth one sees in Charlottesville) and b) what their personal connection is to the charity in question. Although improbable, wouldn’t it be fun to see a list of donors with, in parentheses behind each name there were answers to a and b?

So, for example, some donors names would have (Inheritance) behind it, or (Married it) or (Divorce settlement), or (Lawsuit). Perhaps (Whiskey) or (Plastics) if it’s old, family money. Even better are the ones whose names would be followed by (Earned it) and those are the stories I like the best.

The reasons people connect with charities are equally interesting to me (perhaps less amusing and gossipy than the money origins). I’m personally interested in education, health care (especially diabetes), social justice, care for the homeless and those living in poverty — all connected to struggles in my own background and the leg up I know can be so valuable for people trying to make their lives better. I devote my time, dollars and talent to nonprofits that serve the populations I want to support, and I’ll bet you do, too.

Do you share your personal story? Do you think it has value in business?

 

Jaggers Communications Adds Business Development Team Member, Erika Gennari

By Communications, Jaggers Communications News
Erika Gennari, Jaggers Communications

Erika Gennari

More than ten years ago I worked for a metropolitan St. Louis, Missouri-based eyecare company in its marketing department. Every semester we had an intern join us to support our efforts in public relations, internal communications and marketing. Some were forgettable, of course, but some stood out and left an impression of a student with great promise and a solid future in communications.

Fast forward to last year, when, out of the blue I received an e-mail from one of those outstanding interns. She was moving to Charlottesville, Va. and had heard from a mutual friend (the CFO of that eyecare company) that I had settled here. I was — and am — delighted to be reconnected with Erika Gennari. The 21-year-old student I knew then is now a wife, a mother and an experienced professional salesperson, marketer, recruiter and communicator. She’s the same organized g0-getter with boundless energy and ahead-of-her-years professionalism that I admired all those years ago, now with more than ten years’ additional work experience added to her resume.

And so, I’m delighted to share that Erika has joined the Jaggers Communications virtual firm to provide business development outreach and management. Erika will be helping manage the pipeline of prospects for the business, assisting in proposal development and conducting outreach on behalf of the firm. It’s exciting, for me, as the entrepreneur behind a ten-month-old business, to have the opportunity to institute this role in the firm and to be working with Erika again. I know that members of this community will enjoy knowing and working with Erika as much as I do.

Please say hello to Erika on Twitter @erikagennari1 and welcome her to Charlottesville! You can also reach Erika at egennari (at) jaggerscommunications (dot) com