Tag

Marijean jaggers and social media

Jaggers Communications Adds Business Development Team Member, Erika Gennari

By Communications, Jaggers Communications News
Erika Gennari, Jaggers Communications

Erika Gennari

More than ten years ago I worked for a metropolitan St. Louis, Missouri-based eyecare company in its marketing department. Every semester we had an intern join us to support our efforts in public relations, internal communications and marketing. Some were forgettable, of course, but some stood out and left an impression of a student with great promise and a solid future in communications.

Fast forward to last year, when, out of the blue I received an e-mail from one of those outstanding interns. She was moving to Charlottesville, Va. and had heard from a mutual friend (the CFO of that eyecare company) that I had settled here. I was — and am — delighted to be reconnected with Erika Gennari. The 21-year-old student I knew then is now a wife, a mother and an experienced professional salesperson, marketer, recruiter and communicator. She’s the same organized g0-getter with boundless energy and ahead-of-her-years professionalism that I admired all those years ago, now with more than ten years’ additional work experience added to her resume.

And so, I’m delighted to share that Erika has joined the Jaggers Communications virtual firm to provide business development outreach and management. Erika will be helping manage the pipeline of prospects for the business, assisting in proposal development and conducting outreach on behalf of the firm. It’s exciting, for me, as the entrepreneur behind a ten-month-old business, to have the opportunity to institute this role in the firm and to be working with Erika again. I know that members of this community will enjoy knowing and working with Erika as much as I do.

Please say hello to Erika on Twitter @erikagennari1 and welcome her to Charlottesville! You can also reach Erika at egennari (at) jaggerscommunications (dot) com

Five Simple Ways to Manage a Reputation

By Communications, Crisis Communications, Public Relations

How do you manage the reputation of your company? It’s difficult, and there are many moving parts. That’s why so many hire help from a firm or solo practitioner. Not a week goes by when I don’t hear about a business owner fretting over a bad Yelp review or an article damaging to their business or industry.

There are a few basic elements to managing a reputation, such as:

  1. Publishing content that tells the story of your organization in an authentic way
  2. Monitoring what’s being said and written online, to react to opportunities to respond
  3. Proactively pitch media with real news about your business
  4. Position the leaders of your organization as thought leaders and experts; offer them to media members as interview subjects or authors of whitepapers and editorial pieces
  5. Generate conversation among fans of the business

Of course, if a company’s reputation is bad because its product, service or customer relationships are bad, you may do all of the above and the company will still earn the reputation it deserves. Consider carefully your clients, PR and marketing people. And companies? Don’t expect miracles when you’re unwilling to improve the way you do business.

And now, a little Joan Jett and the Blackhearts . . .

 

Jaggers Communications Offers LinkedIn for Business Growth, Job Opportunities

By Jaggers Communications News

FOR IMMEDIATE RELEASE 

WHAT: Public relations firm Jaggers Communications and nationally-recognized social media educator Marijean Jaggers offer a LinkedIn lunch time session. The workshop offers information for businesses to help increase social networks, enhance careers and find new and better opportunities.

WHEN: Monday, Sept. 12, Noon to 1p.m. Fee: $49. Register online: http://linkedinlunchandlearn.eventbrite.com/

WHERE: OpenSpace, 455 Second Street SE, Ste. 100, Charlottesville, VA 22902

WHO: This session is $49 to attend and is open to the public. Business owners, employees, job seekers, recent graduates and marketers should attend.

NOTE: Participants should bring a brown bag lunch. Drinks and dessert will be provided.

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About Jaggers Communications

Jaggers Communications is a strategic communications firm that provides organizations in the health care, education, manufacturing, travel and tourism industries with social media consulting, public relations support and reputation management strategy. The firm was founded in 2011 to serve businesses and nonprofits with a need for cost-effective, strategic communications with effective reach. www.jaggerscommunications.com

 

Why You Won’t See “Target Audience” or “Drive Traffic” on this Blog

By Communications, Media, Social Media

I am an impassioned believer in the culture of social media. I believe that social strategy works because of the culture and those that sidestep, shortcut or throw money at it to make it work will be sorely disappointed.

What is the culture of social media?

The culture is founded on shared information, transparency (before it became a buzzword), authenticity, real, personal experiences, (yes, Virginia, even in business experiences). The culture eschews the idea of TARGETING prospects and audiences. The beauty of blogging and subscribing to content via RSS feeds changed the way the world consumes information. We were given the power to choose what we take in; what we absorb. The onus was put, at last, on us, to opt in to the information we want and conversely, block that which we don’t.

The Currency of the Digital Age

Instead of TARGETING people (and that is an unfriendly, militaristic concept, isn’t it? Are they targets because we are shooting at them?) we, instead, create content that is genuine and interesting and in doing so attract those who are interested in the topic, the service, the product, etc. We pull in people who want to read, watch or listen to what we have to say. If it’s five or 500,000, it doesn’t matter, as long as the people who arrive feel rewarded, and honor us by paying for what we offer with their attention, the currency of the digital age.

Herding Cattle, Leading Lemmings

Look: I’m a small business person. I am an entrepreneur. I want eyes on my website and know that when those numbers increase, the warm leads I have grow and turn into new business opportunities. But there’s no cattle prod here. There’s no workaround that is consistent with the practice of developing authentic, solid business relationships. Any quick fix  that promises to “drive traffic to your site!” is not consistent with the values of those doing business today. It’s not a long term, big picture view of building a business that values people, their opinions and their dollars.

Decide what kind of business you want to be in, and engage accordingly.

Facebook Business Page Boot Camp

By Communications

The last few weeks have had me teaching members of the business community in workshops and internal meetings how to use social media and specifically social networking as a method of building business relationships.

What has emerged most frequently is a demand for education and help with creating Facebook pages for business — and then, a plan and assistance with what to do with the page once it exists.

This need has led me to develop Facebook Business Boot Camp, a workshop for businesses who are new to Facebook, who need to learn about the platform and marketing uses from the ground up. Facebook has very specific guidelines for how businesses can offer promotions, run contests and communicate with fans. It’s important to understand these, and be in compliance as well as taking advantage of the potential to reach millions with your message on a site that attracts users for hours every week.

The first workshop will be May 5, 9am to 11am in Charlottesville.

Register today!